|
Michelle Jackson-Blackwell
|
|
Content Designer. Certified UX Writer. Certified Usability Analyst. Interaction Designer. I design with words. |
|
UX Insights
By M. Jackson-Blackwell There's always something new to learn |
|
Courses I've Taken
|
|
UX Writing & Content Design
|
Systems Thinking for UX Content
| UX Research |
|
|
|
Books On My Bookshelf
|
|
UX Writing & Content Design
|
|
UX Roles
|
|
Based on an image from UX Collective |
|
|
|
Interesting Articles
|
|
|
|
Building consumer trust in the age of Generative AI
... "The use of GenAI to power LLMs also raises copyright concerns. Bots typically scrape the internet for content and this means they often use copyrighted and protected works without permission."(Forbes) ... "Smart people respect simple language not because simple words are easy, but because expressing interesting ideas in small words takes a lot of work."
... "Better copy leads to more revenue." ... "(B = MAP) Behavior = Motiviation, Ability, Prompt"
... "UX writing and content design both belong to the broader field of product design." |
|
|
|
The state of UX in 2025
... "In recent years a body of research has revealed another, more nuanced benefit of workplace diversity: nonhomogenous teams are simply smarter. Working with people who are different from you may challenge your brain to overcome its stale ways of thinking and sharpen its performance." (Harvard Business Review) ... "Build your product based on evidence, not false beliefs." ... "Companies that effectively incorporate good design have higher revenue growth and higher returns to shareholders."
... "In numerous studies, diversity -- both inherent (e.g., race, gender) and acquired (experience, cultural background) -- is associated with business success."
... "If leaders want to build a sustainable growth engine for the company, they need to create the right conditions for the best ideas to get picked up." ... "A 2015 McKinsey report on 366 public companies found that those in the top quartile for ethnic and racial diversity in management were 35% more likely to have financial returns above their industry mean, and those in the top quartile for gender diversity were 15% more likely to have returns above the industry mean."
|