Michelle Jackson-Blackwell
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Recommendations
I met Michelle when she came to Georgia Tech as a freshman. She worked for me as a Project Coordinator and I observed Michelle in different leadership scenarios. She is an outstanding individual who demonstrates excellent insight, focus, communication and direction each time without question. Michelle is one of the few people I would recommend above all for almost every job, project, or opportunity.
Executive Director, Office of VP Georgia Institute of Technology
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Michelle is a rare find. She's incredibly smart, kind, and dedicated to UX. Her years of UX work help her bring a well-rounded perspective to content design projects. She makes space for her content strategy, welcomes feedback to create the best product possible, and her love of UX and writing shows. Her dedication to her craft has elevated our team.
Director of Content Design Context Logic / Wish
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I had the pleasure to meet and work with Michelle for about 2 years at Wish. Not only she's an amazing content designer, she's a very strategic thinker. It was always great to partner with her during the UX development phase to get her insights on overall flows. Collaborating with her always resulted in a more polished, elevated final result. Michelle is also an amazing and empathetic person to connect with on a personal level. I can't recommend her enough, and would be very happy to work with her again in the future!
Senior Product Designer Context Logic / Wish
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It has been an absolute pleasure collaborating with Michelle over the past year. Her contributions to the UX Writing team at Wish have been nothing short of amazing, and I'm thrilled about the strong partnership we've built between our teams. Your ability to craft inspiring content while considering all the nuances that impact global audiences is truly commendable.
Managing content that resonates across diverse markets and languages is no easy feat, yet you approach it with care, thoughtfulness, and precision. I appreciate how you actively incorporate feedback from the Globalization team to enhance the readability of our localized versions.
In addition to your stellar writing skills, I've had the opportunity to witness your leadership in our cross-functional meetings. Your kindness, directness, and precision in communication stand out, especially when supporting your team during high workloads and limited bandwidth. Being a thoughtful and inspirational leader requires considerable energy and time, and I'm confident that your team values your guidance, particularly in these challenging times.
Our collaboration on impactful projects has been truly rewarding. Tackling the challenging content of these projects, we optimized our workflow by fostering effective communication, active listening, and a commitment to delivering high-quality results. I eagerly anticipate our continued collaboration on future projects, contributing to the growth of Wish.
Sr. Manager, Globalization Strategy Context Logic / Wish
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I have had the pleasure of collaborating with Michelle for the past two years, and it has consistently been a positive experience. In our roles as the two writing leads for Wish, maintaining cohesive messaging both inside and outside the app is crucial. Michelle has consistently gone above and beyond to foster collaboration, involving me in the review process of her team's work and providing valuable feedback on mine to ensure a unified messaging strategy.
Similarly, during the [launch of a new program], our collaboration extended to reviewing each other's work on messaging across various touchpoints, including merch banners, in-app entry points, and overall consumer experience. We operated as a cohesive team, irrespective of which team was responsible for writing content for a specific medium. Michelle's openness to feedback was instrumental in ensuring a seamless and consistent experience for our audience.
Michelle's support has extended beyond project collaborations; she has been an invaluable mentor to me. As a Lead Copywriter, having an additional set of eyes and receiving constructive feedback is crucial. Michelle consistently keeps her door open for me, providing thoughtful and impactful feedback promptly.
Whether I encounter writer's block or simply need a peer review, Michelle has proven to be a reliable resource, helping me refine my copy and catch typos that I might have overlooked. Overall, Michelle's leadership, collaborative spirit, and openness to feedback have significantly contributed to our successful partnership and the quality of our shared projects.
Lead Copywriter, Brand Marketing Context Logic / Wish
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If I had to describe Michelle in two words, it would be devoted and passionate. Michelle and I worked together in improving the UX at the American Cancer Society, and her personal care for the work was visible every day. She quickly proved her fast learning skills as she dove right in on a massive site redesign and replatform initiative, and her ability to deliver great work within tight deadlines was evident shortly thereafter.
She is a critical thinker and a great listener, one who asks the right and tough questions. Her work is detailed, rooted in strategy and research, and aware of technology capabilities. She is intrinsically motivated to do better and learn more.
Michelle's approach to problem-solving is wholistic and collaborative. She has a way of working with others that encourages listening, productivity, collaboration, trust, and fun. She develops lasting and trusting relationships with the business and communicates with purpose.
She's an extremely hard worker who takes the mission and the work seriously. I admire her constant push for data-based decisions, her integrity, and her respect for colleagues and their work. I am honored to have worked with her, and anyone who gets that chance is lucky to have her.
Director of User Experience American Cancer Society
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Michelle is a thorough, thoughtful and analytical user experience professional. I've had the pleasure of working with Michelle on multiple projects at the American Cancer Society. She is great at collaborating with others as well as at taking on a lead role. She is a seeker of knowledge, and always looking at every aspect of a business project to solve UX problems and present the best UX solutions. Her tactical thinking and strategic mindset is unmatched.
Sr Art Director / UX Visual Design American Cancer Society
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I had the pleasure of working with Michelle at the American Cancer Society. Michelle is a kind, smart, team player. She is considerate of other's opinions and thoughtfully contributes herself. She collaborates on any size team and continues to think on problems even after the first round of answers has been put into play. Her positivity and openness is a welcome part of any team.
Managing Creative Director American Cancer Society
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Michelle is a thoughtful user experience professional with great insights. I had the pleasure of working with Michelle on multiple concurrent projects, and Michelle balanced her workload with grace and flexibility. She asks great questions, and often would go above and beyond what was asked of her to ensure the success of a project.
She is equally adept at both strategy and tactics, a consummate professional, and a great communicator. I have no reservations in recommending Michelle, and would be honored if I ever have the chance to work with her again.
UX Manager Cox Media Group
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Michelle demonstrates a diligent work ethic and excellent interpersonal skills. She takes initiative and applies her interests and creativity to any project at hand. She works well independently and within a team. Michelle's commitment to children's health as a parent and professional has made her a highly regarded member of our team.
President & CEO Ivy Child International
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Michelle is exceptionally thorough in her work, great at engaging business and end users, and produces quality, well defined wireframes. She maintains a professional, positive attitude at all times, delivers results and would be a great asset to any team.
Product Manager AutoTrader.com
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I worked closely with Michelle on several development projects at AutoTrader.com. Michelle was responsible for supplying wireframes and providing detailed UX designs for our web applications. Her designs were very detail oriented and lined up explicitly with business requirements to provide a very well executed user experience. Michelle was a pleasure to work with and is a very skilled and professional Interaction Designer.
Technical Architect AutoTrader.com
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Michelle was integral to defining and creating [deliverables] used to create the next generation of SBC Systems's core product. Michelle is an extremely reliable, self-starter who meets deadlines and delivers above expectations. She is conscientious and committed to delivering a quality product.
Michelle takes initiative and will put in any necessary extra effort or research to ensure her deliverables always meet high quality standards. Michelle is an effective multi-tasker and can adapt well to changing assignments and priorities. I would highly recommend Michelle as she would be a great asset to your organization.
VP, Product Development SBC Systems
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Michelle is an intelligent, dedicated, thoughtful, and focused individual who contributes to the team with a professionalism required to meet the demands of the business group leaders and the development team. She understands the necessary teamwork, processes, analysis and documentation required to contribute successfully on an IT project.
.NET Developer/Software Architect SBC Systems
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Michelle is very professional, on-task and extremely detail oriented. If ever given the opportunity, I would enjoy working with Michelle again. She exhibits a level of professionalism and motivation that is uncommon in today's business environment.
PMO Director Capital Access Network / AdvanceMe Inc.
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Michelle provided invaluable expertise in user interface design and usability. Whether as part of a group or on her own, Michelle approaches her work with a positive attitude and always produces high quality work with excellent documentation and analysis. Her work deliverables are always extremely well written and professional; she works well within a group and forms very good working relationships with others. Michelle made significant contributions to the company and her work is well respected.
Director, IT Enterprise Services Mirant
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